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Blue Dart is more than just a logistics company. It strives to provide smooth and innovative experiences by leveraging technology. Established as South Asia’s premier express air freight and integrated transportation & distribution company, Blue Dart has been redefining logistics since its inception. By consistently offering the best eCommerce services in India, this titan of the courier industry has been connecting people, businesses, and communities across India and beyond. This blog will teach you about its order tracking features, customer care, and different services.

To begin with, let’s talk about how to track your Blue Dart orders.


Blue Dart Order Tracking: How to Track Blue Dart Courier

Blue Dart boasts an array of user-friendly tracking solutions. So, whether you’re a shipper with dozens of packages in transit or a user waiting for a single delivery, Blue Dart’s tracking system has got you covered.

One of the ways you can track your Blue Dart shipment is via TrackDart. Here’s a simple step-by-step guide:

  • Each Blue Dart waybill has a distinct 8 to 11-digit number. If you’re a regular customer, you might have an Order Number or Reference Number for your shipment.
  • On the Blue Dart website, you’ll find the TrackDart box on the upper right side of the page. Here, you can track your shipment by Waybill or Reference Number.
  • In the box provided, enter your Waybill, Reference Number, or Order Number. If you’re tracking more than one shipment, separate each number with a comma.
  • After entering your tracking number, hit the “GO” button. In no time, you’ll receive the latest update on the status of your shipment.

Blue Dart also offers “MailDart” and “Intimate Me” services which let customers track their shipment via email during transit and upon delivery. However, there can be discrepancies in tracking details which you may not want. In order to resolve any tracking issues, you can head over to Blue Dart’s customer care to address you. Let’s know about their customer care number further below.


Blue Dart Customer Care Number

Blue Dart’s robust customer service promises round-the-clock support, making it a cornerstone of its service excellence. In addition, they’ve incorporated Automated Call Distribution Systems (ACDs), which ensures that your calls never go unattended and are directed to the next available customer service executive.

Their dedicated contact numbers, 1860 233 1234 / 022 6260 1234 / 044 6634 4600, are your gateway to quick assistance. Therefore, be it a question about your shipment’s status, an inquiry about service availability, order delay, misplaced, theft, or a request for a pickup, Blue Dart’s customer care is always ready to assist.

Blue Dart’s customer care service reflects its commitment to maintaining open lines of communication and offering immediate assistance, underlining its credo of putting customers first. You can also see this customer-first approach in the variety of logistical services offered.

For example, they offer same-day delivery to temperature-controlled shipments and much more. Follow us to the next section to know more.


Different Types of Services Offered by Blue Dart


Domestic Priority

Blue Dart’s Domestic Priority service steps in when time is of the essence. This service promises day-definite delivery of shipments within India. The Domestic Priority service offers time-bound delivery for documents and small parcels, making it a boon for businesses that value punctuality. In addition, the real-time tracking feature adds an extra layer of assurance, making it an ideal choice for time-sensitive or important local deliveries.


Dart Apex

Dart Apex is Blue Dart’s solution for less time-sensitive, heavier shipments. It provides a cost-effective, second-business-day delivery option across all major locations in India. With added benefits like a free pickup from your doorstep and regulatory clearances, Dart Apex makes bulk shipping a hassle-free experience.


Dart Surfaceline

Dart Surfaceline is the perfect blend of cost-efficiency and reliability for heavier, less time-sensitive shipments. It guarantees ground delivery across every square inch of India. With its door-to-door delivery feature and regulatory clearances, Dart Surfaceline is a seamless solution for businesses prioritizing cost over delivery speed.


Dart Plus

When your business needs extend beyond the standard working hours, Dart Plus is at your service. This premium service assures night pickups and deliveries beyond the typical delivery time frame. Dart Plus is designed to cater to the unique needs of businesses that operate outside standard hours.


Airport to Airport

Blue Dart’s Airport-to-Airport service offers a self-booking option for consignments that need to be transported from one airport to another within India. This service provides a cost-effective and efficient solution for businesses that have the capacity to manage their own collection and delivery at airports.



The Charters service from Blue Dart is all about customized solutions. It offers dedicated aircraft for special deliveries, providing ultimate flexibility and speed.




Choose Blue Dart’s Interline service when your shipping needs extend beyond India. Through a combination of Blue Dart’s network and those of international partners, this service ensures global reach for your shipments.


Smart Box

Blue Dart’s Smart Box service provides specially designed, reusable boxes for secure and efficient packaging. These boxes come in various sizes and are perfect for businesses that value the safety of their goods.


Express Pallet

Blue Dart’s Express Pallet service offers a solution for efficient and secure transportation for businesses dealing with bulk shipments. Express Pallet provides door-to-door delivery of goods on pallets, ensuring their safety and integrity.


International Services

Blue Dart extends its reliable and efficient services beyond the Indian borders with its International Services. These services ensure that businesses can maintain a global reach with ease and efficiency. It’s an ideal solution for businesses engaged in international trade, providing an array of options for global shipping.


Temperature Controlled Logistics

Blue Dart offers its Temperature Controlled Logistics service to cater to the unique needs of industries requiring temperature-controlled transportation. This service ensures the safety of temperature-sensitive goods like pharmaceuticals, perishable food items, and certain chemicals during transit. With the guarantee of maintaining a specific temperature range during transportation, this service is a boon for businesses in the healthcare, food and beverage, and chemical industries.

Also Read: Blue Dart vs. DTDC: Which is Better for eCommerce Shipping.




Blue Dart brings immense value to its customers and the logistics industry. With Blue Dart’s customer-centric approach and NimbusPost’s advanced cutting-edge technology, online sellers can get their orders fulfilled faster at cheaper rates. Upon partnering with NimbusPost, you get courier recommendations, a detailed comparison of Blue Dart with the other 27+ best courier partners in India, door-to-door air cargo services, and an unparalleled shipping and post-shipping experience.

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