Ekart Logistics is one of India’s leading logistics and supply chain solutions providers, catering to the needs of 10 million customers per month across the country. So whether you’re a business looking to streamline your delivery process or a consumer waiting eagerly for your latest online purchase, Ekart has got you covered. In this blog, we’ll take a closer look at everything you need to know about Ekart Logistics, including tracking your shipments, customer care, and all the other goodies that come with using this top-notch service. So let’s dive into the world of Ekart Logistics.
What is Ekart Logistics?
Ekart Logistics is a leading logistics and supply chain service provider in India that is owned and operated by Flipkart– one of the largest eCommerce companies in India. The company was launched in 2009 and has since grown to become one of the most reliable and efficient logistics and supply chain service providers in India. Ekart Logistics provides a wide range of services, including delivery, supply chain management, and reverse logistics. The company has a vast network of delivery locations that spans over 3800 pin codes and more than 50 cities and towns in India, making it one of the largest logistics and supply chain companies in India.
For delivery services, Ekart Logistics uses a combination of its fleet of delivery vehicles and a network of partner logistics companies to ensure that packages are delivered on time and in good condition. They also offer same-day delivery services for certain products and locations and provide end-to-end solutions to businesses, including warehouse management, inventory management, and transportation management. This allows businesses to outsource their logistics and supply chain needs to Ekart Logistics, which can help them save time and money while improving efficiency.
Ekart Logistics also provides reverse logistics services, including collecting and returning products from customers. This service is particularly useful for eCommerce companies, as it allows them to handle customer returns and exchanges seamlessly and efficiently.
Is Ekart Owned by Flipkart?
Yes, Ekart Logistics is owned and operated by Flipkart. Flipkart is an Indian eCommerce company that was founded by Sachin Bansal and Binny Bansal. The company started as an online bookstore but quickly expanded to sell a wide range of products, including electronics, fashion, home appliances, and more. In 2009, Flipkart launched Ekart Logistics as an in-house logistics and supply chain service provider. The goal was to ensure the timely and efficient delivery of products to customers, as well as to provide supply chain management services to other businesses. Since then, Ekart Logistics has grown to become one of India’s largest and most reliable logistics and supply chain companies.
Ekart Logistics provides a wide range of services, including delivery, supply chain management, reverse logistics, and eCommerce logistics. These services are designed to help businesses of all sizes to improve efficiency, reduce costs, and provide better service to customers.
Flipkart’s acquisition of Ekart logistics has helped the company to streamline its logistics and supply chain operations, which in turn has allowed them to offer faster and more reliable delivery to customers. It also helped them to control the supply chain cost and to handle the returns and exchanges more effectively.
How do I Track My Ekart Logistics Parcel?
There are several ways to track your Ekart Logistics parcel. The most common method is to use the tracking number provided by Ekart Logistics. This number can be found on your order confirmation email or the Ekart Logistics website. Here are the steps you can follow to track your parcel:
- Go to the Ekart Logistics website (https://www.ekartlogistics.com/)
- Click on the “Track Order” button on the homepage.
- Enter your tracking number in the provided field
- Click on the “Track” button.
- You will be directed to a page that shows the current status of your parcel, including the expected delivery date, the location of the parcel, and the delivery status.
Can I Track an Ekart Package by Address?
It is not typically possible to track an Ekart package by the address. Tracking by address is not a feature offered by Ekart Logistics. The usual method of tracking an Ekart package is through the use of a tracking number, which is provided to you when your package is shipped. The tracking number can be found on the order confirmation email or the Ekart Logistics website, and you can use it to track the location of your package, its expected delivery date, and its current delivery status.
Where can I Get Tracking for My Ekart Logistics Myntra Order?
You can track your order by visiting the Ekart Logistics website. Here are the steps you can follow:
- Go to the Ekart Logistics website (https://www.ekartlogistics.com/)
- Click on the “Track Order” button on the homepage.
- Enter your tracking number in the provided field (which you’ll get from the Myntra website).
- Click on the “Track” button.
- You will be directed to a page that shows the current status of your parcel, including the expected delivery date, the location of the parcel, and the delivery status.
What is Ekart Logistics Tracking ID?
Ekart Logistics tracking ID is a unique identification number assigned to a package when shipped. This number is used to track the package’s location and delivery status. The tracking ID is typically a combination of letters and numbers that are provided to you when your package is shipped.
How Can I Get my Ekart Tracking ID?
You can get your Ekart tracking ID in several ways:
- Order Confirmation: Your Ekart tracking ID will be provided in the order confirmation email that you receive from Ekart Logistics or the eCommerce website like Flipkart, Myntra, etc., from which you placed the order.
- Check the Shipping Label: If you received the package, you could check the shipping label. Often the tracking ID is printed on it.
- Contact Customer Service: If you don’t have the tracking ID or have lost it, you can contact Ekart Logistics customer service at 1800 208 1888 (toll-free) for assistance tracking your package. They may be able to provide you with the tracking number or assist you with locating your package.
Once you have your tracking ID, you can use it to track your package’s location and delivery status on the Ekart Logistics website or the eCommerce website from which you placed the order.
What is Ekart Tracking Status?
Ekart tracking status is a set of information that provides the location and delivery status of a package that Ekart Logistics is shipping. The status of a package can change at any time as it moves through the shipping process. Ekart Logistics provides various tracking statuses to help customers stay informed about their package’s location and expected delivery date.
Ekart Tracking Status
Some of the common Ekart tracking statuses include:
- Shipment Created: A shipping label has been made for the parcel, but it’s not registered or scanned yet.
- Out For Pickup: An Ekart Logistics driver is on the way to pick up the parcel.
- Pick Up From Seller: The Ekart Logistics driver has received the parcel from the seller.
- Out For Delivery: The parcel is being delivered to its destination.
- Received at MotherHub: The parcel is received at a warehouse. MotherHub is usually followed by 3 letters of the city code.
- Received at: The Ekart parcel arrived in the city. This courier tracking status is typically followed by 3 letters of the city code.
- Dispatched to MotherHub: The parcel is sent to the Ekart Logistics warehouse, depending on the city code.
- Dispatched to: The parcel is being sent to the city depending on the city code.
- Delivered: The parcel has arrived at the delivery address.
- Unsuccessful Delivery Attempt: The parcel was not delivered successfully due to the customer not responding.
Why is My Ekart Logistics Tracking Number Not Updating?
There can be several reasons your Ekart Logistics tracking number is not updating. The most common reason is that Ekart Logistics has not yet scanned the package at various points along the delivery route. This means that the package is still in transit, and the tracking information has not yet been updated.
Another reason for the lack of progress on the route is that the package has been picked up by the Ekart courier but has not yet been scanned at the first scanning point. This could be because the package is still being consolidated with other packages at the warehouse, or it could be due to a delay in the scanning process.
Additionally, technical problems can also cause Ekart tracking to show an error or not update. This could be due to a system malfunction or a temporary issue with the Ekart Logistics website.
If your delivery is facing any of these delays, it’s recommended to wait 24 hours before contacting Ekart Logistics customer service for help. Waiting for 24 hours gives time for the package to be scanned and the tracking information to be updated.
Where Can Ekart Logistics Deliver?
Ekart Logistics has a vast delivery network that spans more than 50 cities and towns in India, making it one of the largest logistics and supply chain companies in India. They can deliver to almost every location in India, including major cities, towns, and rural areas.
How Long Does it Take For Ekart Logistics to Deliver?
Ekart Logistics offers a variety of delivery options with varying delivery times. They offer same-day delivery for 13 cities in India, whereas the other 50 cities have access to next-day service. However, the availability of same-day delivery service may vary based on the product and location.
The standard delivery service’s approximate delivery time is 4 to 5 working days. This service is best for non-urgent deliveries and is the most economical option. However, it’s important to note that delivery times may change depending on the destination and the type of service requested by the customer.
On the other hand, for urgent deliveries, Ekart Logistics also offers express delivery service, with a delivery time of 2 to 3 business days, regardless of the destination. This service is ideal for time-sensitive deliveries.
Ekart Logistics also provides a text message with the estimated delivery time to the customers. This lets customers track the delivery status and get a more accurate delivery estimate. Additionally, users can check delivery time and use the Ekart Logistics tracking service to obtain more detailed information through a mobile application that can be downloaded from the official website.
Does Ekart Logistics Deliver On Sunday?
Yes, Ekart Logistics does deliver on Sundays. This is one of the company’s most valued attributes, as it allows customers to receive their packages or mail them on Sundays. This is a convenient feature for customers who are not available during the weekdays to receive their deliveries.
Additionally, Ekart Logistics also provides the option of arranging for deliveries on holidays. By consulting with Ekart Logistics’ customer service, customers can schedule a delivery on a Sunday or a holiday.
Ekart Logistics’ customer service is available on the company’s official website, and you can interact with customer service through phone calls or text messages. In addition, the customer service team is available to answer any questions and assist with scheduling deliveries on Sundays or holidays.
It’s important to note that the availability of Sunday and holiday deliveries may vary by location and the service chosen. Therefore, it’s recommended that you check with Ekart Logistics customer service to confirm if they can deliver on a Sunday or holiday before placing an order.
Is Ekart Logistics Shipping Expensive?
The shipping cost with Ekart Logistics can vary depending on several factors, such as the destination, the size and weight of the package, and the chosen shipping service.
Ekart Logistics’ shipping cost is competitive and affordable compared to other logistics providers. They also offer a range of delivery services, including standard and express delivery options, which allows customers to choose a service that best fits their budget.
Ekart Logistics charges a flat rate for standard delivery for most packages, which is generally lower than the express delivery option. For express delivery, the cost is based on the weight and size of the package and the destination.
It also offers free shipping for certain products and special promotions. Additionally, they often offer discounts and promotions on their delivery services, which can help customers save money on their shipping costs.
Ekart Logistics Shipping Fee
- For packages or mail weighing less than one kilogram, the average shipping cost is $2.00. It is important to clarify that this average shipping cost is for the standard service.
- For packages weighing more than one kilogram, the approximate shipping cost is 5 dollars.
- With the express service, packages weighing less than one kilogram are delivered at a shipping cost of approximately US$4.
- For packages weighing more than one kilogram, the shipping cost is approximately US$6. In case you need it, you can use the Ekart Logistics customer care number for more information.
How Do I Contact Ekart Logistics?
Customers can reach out to Ekart Logistics for assistance by visiting the official website. On the website, customers can access email support or connect with the company through official social media networks like Instagram, Facebook, or Twitter.
Ekart Logistics Phone Number
Users can also access the Ekart Logistics customer care phone number at +911-800-420-1111.
The phone number can process queries, complaints, suggestions, or returns. The customer care service operates from Monday to Saturday from 8:00 a.m. to 5:00 p.m.
Is Ekart Delivery Fast?
Ekart Logistics offers a variety of delivery options with varying delivery times. They have a same-day delivery service for 13 cities in India, whereas other cities have access to next-day service. However, the availability of same-day delivery service may vary based on the product and location, which makes Ekart a relatively faster service provider than its competitors.
Can I Send Items Through Ekart?
Yes, Ekart Logistics offers a service that allows customers to send items to different locations in India. They provide an efficient, cost-effective solution for shipping items such as parcels, documents, and packages.
