Express delivery, as the name suggests is mostly used to deliver the orders fastest. It can be widely used during the festive season. However, some brands use express delivery all around the year to improve their customers’ shopping experience with their company. When it comes to end customers, they like their orders to be delivered as fast as possible, and in such scenarios, express delivery is the best shipping option for sellers.
In this blog, we will share the top benefits of choosing Express Delivery for your eCommerce business. So, let’s get started.
1. Fast Delivery Network
Did you know? 70% of online shoppers are more likely to shop with an eCommerce site again if they provide fast shipping service.
By choosing to provide your customers with the option of using Express Delivery, you would increase their satisfaction and make them come back for more.
For instance, if a customer buys clothes online from an eCommerce store that offers overnight shipping, they will most likely purchase them because there is no need to wait.
Using Express Delivery will allow you to beat your competition because it is a service that not everyone offers, especially if they are an eCommerce business just starting. So, you can expect many people to buy from you because they know that their orders will be delivered to them quickly.
2. Improve Brand Loyalty
If you are looking for a way to improve the loyalty of your customers, then Express Delivery is something that you should consider using.
Unfortunately, not everyone can afford overnight shipping because it’s pretty expensive compared to standard ground shipments. So, if an eCommerce store doesn’t have enough budget or has just recently started, they might not have the financial ability to provide express delivery for their customers.
But, if you can leverage Express Delivery as a service that your eCommerce store offers, it will help improve brand loyalty among your current and potential customer base because of how convenient it is compared to other shipping options.
3. Lower Business Costs
Since express delivery requires you to pay a higher shipping fee, it can be pretty expensive to use. However, this doesn’t mean that you should avoid using it because the benefits might outweigh the costs, especially if you are an eCommerce business owner trying to increase your sales numbers.
Express Delivery will allow you to save money in several ways.
First, you won’t need to keep as many items in stock because it will significantly reduce the number of returns that your eCommerce store gets. If an item doesn’t sell after several months, then there’s a good chance it should be discounted so more people can buy them or donate them to charities since there is no need to hold on to them.
Second, you can save money by using Express Delivery, for you will need a smaller warehouse because there will be fewer items that need to be stored.
It means, with all these savings, it should allow you to purchase better marketing materials that will help your online store gain more exposure, leading to higher sales numbers.
4. Makes Customer Happy
Express Delivery makes the entire process of shopping online a lot more convenient for customers because they don’t need to wait for long to receive their orders.
Suppose you can provide your customer with an Express Delivery option and combine it with other services such as 24X7 support, free returns or refunds, and easy shopping experiences. All these attributes will help you satisfy your customers.
In the end, it’s a win-win situation for both you and your customers because you will be able to save money from not having as many returns and unhappy customers while they receive their items on time.
5. Promotes Business Growth
Express Delivery is a great way to promote business growth. For instance, if you are a business that sells clothes online and you have the option of offering overnight shipping service for your customers, they will most likely come back because it’s convenient, which can lead to more sales numbers.
In fact, not only increase your sales numbers, but Express Delivery will help you get more exposure to your online store because customers will be able to see how fast and efficient your business is compared to other online stores.
Overall, if you want to grow your brand, Express Delivery should be used as a service for the convenience of existing and potential new customers.
6. Gain More Customers
Having an e-commerce store that offers Express Delivery as a service is excellent because it will allow your customers to choose how fast they want their items.
So, if you can provide this convenient shipping method, then there’s a good chance that more people will be willing to shop from your online store, and in the end, it will lead to more sales.
For example, if you are a store that sells clothes online and some of your customers live in the suburbs, they will most likely need to wait longer before their items get delivered.
However, Express Delivery’s same-day shipping service means these people won’t have to worry about waiting days or weeks for their items because they will come to them the same day.
This way, you will satisfy your customers while also gaining more people to shop from your e-commerce store because Express Delivery makes shopping online.
In the end, Express Delivery is an excellent service for eCommerce businesses because it can help improve their sales numbers and save money from having fewer returns which will allow them to spend on better marketing materials.
So, if you are looking at ways that your online store should grow, then offering an express delivery option should be one of those ways.