Have you ever found yourself stuck in the web of courier tracking, lost packages, or customer complaints about delayed deliveries?
In an industry expected to reach a whopping $8.1 trillion dollars by 2026, the last thing you want is to lose customers due to unreliable courier services. That’s where Pidge Courier comes in, a beacon of reliability in the complexities of shipping and logistics.
This blog post is designed to be your comprehensive manual for Pidge. Further in the following sections, we’re diving deep into the nitty-gritty of tracking your packages in real-time and how to get in touch with their customer service without breaking a sweat.
And let’s not forget, we’ll also explore the unique services that set them apart in the market, making them a perfect fit for your business needs.
An Overview About Pidge Courier
In the eCommerce courier and logistics landscape, Pidge Courier has emerged as a standout player you absolutely need to know about. Founded in 2018 by Ratnesh Verma and Rushil Mohan, this Gurugram-based startup has been making waves in the industry for all the right reasons. So, what sets Pidge apart in a sea of courier services? Let’s start with their groundbreaking promise of assured same-day pickup and delivery. Yes, you read that right—same-day! In an era where time is money, especially for fast-paced eCommerce businesses, their promise of assured same-day pickup and delivery features is nothing short of groundbreaking.
Whether it’s perishable goods like food items or essential fashion merchandise, Pidge ensures that your package reaches its destination within the day.
Currently, Pidge is operational in five cities, all centred around the National Capital Region. But don’t let their current geographical footprint fool you. They have ambitious plans for expansion, aiming to bring their unique blend of speed, affordability, and security to more cities and towns.
Pidge Courier Tracking: How to Track Package from Pidge Courier?
Pidge offers a comprehensive live tracking feature through its mobile app. Once you’ve placed an order, you can monitor your package from the pickup point to its final destination. The feature eliminates the guesswork that often comes with sending or receiving packages. Let’s see how.
Step-by-Step Process of Tracking a Package
Downloading the Pidge App
The first step in tracking your package is to download the Pidge app. It’s available on both the App Store for iOS users and Google Play for Android users. Simply search for “Pidge” and click on the download or install button.
Creating an Account/Logging In
Once the app is installed, open it and create an account if you’re a new user. The process is straightforward, requiring basic information like your name, email, and phone number.
Navigating to the Tracking Section
After logging in, you’ll find various options on the home screen. Navigate to the tracking section, usually represented with a ‘track’ label, to start the tracking process.
Entering the Tracking Number
In the tracking section, you’ll find a field to enter your tracking number, which you would have received at the time of placing the order. Input the number and hit ‘Track’ to initiate the tracking process.
Viewing Package Status
Once you’ve entered the tracking number, you’ll be presented with real-time information about your package. This includes its current location, estimated time of arrival, and any delays if applicable.
This feature is particularly useful for businesses that need to coordinate with customers or other stakeholders about the package’s arrival.
Additional Tracking Features
Real-Time Alerts and Notifications
You’ll receive updates for significant events, like when the package is out for delivery or has been delivered. This feature keeps you in the loop without having to constantly check the app.
Double-OTP Verification
Security is Pidge’s top priority, which is evident in their double-OTP verification system. Both the sender and the receiver receive a one-time password (OTP) in real-time, adding an extra layer of security.
How can I contact Pidge Customer Service?
Whether you’re an eCommerce business owner who needs to resolve a shipping issue or an individual who has questions about package tracking, Pidge’s customer service is designed to assist you promptly and efficiently.
- If you prefer more direct and immediate communication, you can contact Pidge’s customer service via phone. The contact number is +91 9319482670. It’s a quick way to get real-time responses to your queries or concerns.
- For those who prefer written communication or have a more complex issue that may require documentation, Pidge also offers support through email. You can send your queries or concerns to info@pidge.in.
- If your concern requires a more formal approach or if you’re in the area and wish to speak to someone in person, Pidge has a physical office where you can go for additional support. The address is 108, Pidge Office GoWorks, Udyog Vihar, Sector 20, Gurugram, Haryana 122102.
What are the Services offered by Pidge Courier?
On-Demand Secure Delivery
Pidge understands the urgency of your needs. That’s why they offer an on-demand secure delivery service that guarantees package pickup within 60 minutes. But speed doesn’t mean they compromise on security. Your package is as precious to them as it is to you.
Pidge employs a three-level proprietary security system, including tamper-proof bags, to ensure the privacy and protection of your items in transit.
Courier Service
Have you ever been frustrated by courier services that don’t operate on weekends or holidays? Pidge ends this inconvenience by operating 365 days a year, from 7 am to 11 pm. This means you can send or receive packages at your convenience, any day of the year.
Moreover, Pidge has abolished the dreaded surge pricing, offering you transparent KM-based pricing. You can send packages weighing up to 20kgs without incurring any extra charges.
Conclusion
From its state-of-the-art tracking system to its impeccable customer service, Pidge has left no stone unturned in ensuring a seamless and secure delivery experience.
So, if you’ve been on the hunt for a courier service that goes beyond the call of duty, your search ends here with Pidge. But if you wanna search further or explore more courier services, try NimbusPost. With NimbusPost, you can choose from more than 27 best courier services in India at the cheapest price and with added services.
