With a legacy dating back to 1907, UPS has set itself apart from its competitors through an unwavering commitment to innovation and customer service.
From launching UPS Airlines for speedier shipments to their ground-breaking use of handheld DIAD devices for tracking every surface shipment, they’ve been pioneers in harnessing technology to ensure your parcels reach their destination as swiftly and securely as possible.
In this blog, we will delve into UPS Tracking, explore their customer care services, understand their courier charges, and learn more about the vast array of services they offer.
By the end, you’ll know not just where your package is but how it got there. Let’s get started!
UPS Courier Tracking: How do I track my UPS courier?
In the vast logistics network of UPS, your package is never out of sight.
Every parcel, document, or freight that passes through UPS’s system gets assigned a unique tracking number—a digital fingerprint. This tracking number is the key that unlocks real-time updates on your shipment’s status, transit pathway, and estimated delivery time.
So how does one make use of this tool? Follow these simple steps:
- The tracking number is typically shared with you at the time of dispatch. You’ll find it on your receipt if you dropped off the package at a UPS store or on the confirmation email if you made the shipping label online.
- Visit the UPS Tracking page on their official website.
- Here, you will find a text box prompting you to “Tracking Number”. Enter your tracking number into this field and hit ‘Track.’
- Once you’ve entered your tracking number, you’ll be taken to a screen displaying the current status of your package. Here, you can see real-time updates on your parcel’s journey. If it’s in transit, it means it’s on its way; if it’s out for delivery, it’s almost there!
You can also track multiple packages (up to 25) on a single click. You need to click “Tracking” on the main menu. Click on the “Track a Package” option from the drop-down menu. You’ll be redirected to a page where you’ve to enter your tracking number.
You can also access their Tracking support if you’ve any tracking and package status issues.
Simple, from the Tracking option on the main menu, you’ll find “Go to Tracking Support” from the drop-down Menu.
You’ll find multiple solutions to solve your query, like FAQs, Contact support, and File a claim.
UPS Customer Care Number: How do I contact UPS customer care?
As a renowned global leader, UPS doesn’t just deliver your packages; it also delivers premium customer service. Their dedicated customer care team stands as a strong pillar supporting their operations, helping resolve queries, providing shipment details, and sorting out any issues that may arise during the shipping process.
So, how can you get in touch with this team? It’s as simple as dialing the UPS customer care number.
The UPS customer service number is the most direct way to reach their support team. Though specific numbers may vary depending on your location, the general customer service number for UPS is 1800-22-7171 or 1800-102-7171. You can contact the UPS international helpline at 1-800-782-7892 for international shipping issues.
Apart from phone support, UPS offers a multitude of ways to reach their customer care:
- Click on “Support” on the main menu of their website.
- You’ll get multiple support options from the drop-down menu like Pay Bills, Manage Profile, shipping support, international tool, and Contact US option.
- Click on the “Contact US” option, and you’ll be redirected to the page where you’ll get UPS online support resources.
Different Courier Services offered by UPS
UPS Ground, the domestic shipping offered by UPS, is designed to cater to all your local shipping needs within the boundaries of your country. It is a cost-effective service for less time-sensitive packages, delivering within 1-5 business days.
For urgent shipments, UPS offers Next Day Air, which guarantees delivery by the next business day. If the package is less urgent, you can opt for 2nd Day Air, ensuring delivery by the end of the second business day, or 3 Day Select, providing delivery within three business days.
UPS makes expanding your business globally easy with its extensive international courier services. UPS delivers to more than 220 countries and territories worldwide, seamlessly connecting your business to the global marketplace.
When you have extremely urgent, time-sensitive, or high-value goods to ship, UPS Express Critical comes to the rescue. This service provides same-day, urgent delivery across the globe. It caters to all shipment types, including documents, small packages, heavy freight, and more.
UPS Worldwide Expedited offers a fantastic balance of speed and cost for less urgent international shipments. This service guarantees customs-cleared, day-definite delivery to over 220 countries and territories within 2-5 business days.
It comes with features like multiple delivery attempts, powerful package tracking, notification services, and door-to-door service with in-house Customs clearance, ensuring that you can focus on your business while UPS takes care of your shipping needs.
UPS Freight Services offer a wide range of options to move larger shipments or commodities. They offer air, ocean, and ground freight services, providing a one-stop solution for all your freight needs. UPS also has a Forwarding Hub, which simplifies the process of getting and comparing quotes, booking shipments, and end-to-end tracking.
UPS Access Point
UPS Access Point locations are a network of hand-selected local businesses, like grocery stores and gas stations that offer a convenient and flexible option for package delivery and drop-off. This service allows clients/customers to pick up or drop off their packages at a time that suits them, making it an ideal solution for people with busy schedules.
UPS, My Choice for businesses, provides an additional delivery option to offer customers and gives full visibility and control over their shipments.
Also Read: Best Courier Services from India to the UK
From a small messenger company in 1907 to one of the world’s largest package delivery companies today, UPS has redefined the face of logistics by offering a wide array of services tailored to meet diverse needs.
Whether you’re a small business owner looking for reliable domestic shipping, a global enterprise seeking to navigate the complexities of international logistics, or an online shopper who values flexibility and control over their deliveries, UPS has you covered.
No matter your shipping needs, UPS’s diverse offerings and dedication to customer satisfaction make it a partner you can trust to deliver your goods safely and on time.
Where can I find the UPS tracking number?
You can locate your UPS tracking number in several places:
On Your Receipt: If you shipped your item at a UPS store or through a UPS driver, the tracking number would be printed on your receipt. This is typically found towards the lower part of the receipt under the heading “Package Information.”
Online: If you created a shipment through the UPS website, the tracking number will be provided to you at the completion of the shipping process in the confirmation email.
UPS Customer Center: If you are a registered member of the UPS Customer Center, you can check your shipping history, which includes the tracking numbers for all of your past shipments.
How can I track my UPS package if I lost the receipt?
If you’ve lost the receipt for your UPS package and need to track it, follow these steps:
- Go to the UPS tracking web interface at ups.com and click the help button you’ll find on the page.
- If you create an online shipment, the confirmation email will provide the tracking number. Check for the tracking number.
- Contact UPS customer service at 1800-102-7171. They may be able to help you locate your tracking number.
When can I start tracking a UPS package?
You can start tracking a UPS package once you receive your UPS tracking number.
How long does it take for a UPS tracking number to work?
A UPS tracking number generally starts working within 24 hours of the shipment being logged by the carrier. This time frame allows the package to be picked up by the courier and then scanned into their system.
What is an example of a UPS tracking number?
An example of a UPS tracking number typically follows one of these formats: ‘1Z9999999999999999’ or ‘999999999999’.
Can UPS find a package without tracking or receipt?
No, you cannot find your package without this key information. However, if you have an account with UPS, you may be able to find some information about your shipment in your account history.
Is the UPS call centre in India?
Yes, UPS does have a call centre in India. Customers in India can reach out to UPS for queries and support through their toll-free numbers: 1800 22 7171 (operational from Monday to Saturday, 08:30 am to 9:00 pm) and 1800 102 7171.
What would I do if my UPS package was not delivered?
If your UPS package was not delivered, there are several steps you can take:
- Check the UPS tracking number online to see the status of the package.
- If the status indicates that the package was delivered, but you did not receive it, contact UPS Customer Service for assistance. Provide them with your tracking number and details about the shipment.
- If the package is determined to be lost, the sender can initiate a claim process with UPS for reimbursement.
Does UPS work in India?
Yes, UPS does operate in India. The company has been active in India since 1989.