Launched in 2015 XpressBees might be young, but it is mighty. In just a few years, it has caught the attention of global powerhouses like the Alibaba Group. With a team of over 35,000 passionate individuals, XpressBees serves more than 2500 cities in India and handles a remarkable 3 million shipments every day. It’s no surprise XpressBees has risen to the top.
In this blog, we’ll talk about everything you need to know about XpressBees’s courier tracking, their top-notch customer care, and the logistical services offered.
XpressBees Courier Tracking
If you’ve chosen XpressBees as your shipping partner, you’ll get a comprehensive tracking system that allows you to check the status of your package at any point in its shipment. So, whether your shipment is being processed, in transit, out for delivery, or has been delivered, you’ll be able to keep an eye on it.
- To start tracking your parcel, visit the official XpressBees website (https://www.xpressbees.com/). Look for the tracking option on their homepage.
- In the tracking section, you’ll need to input the air waybill (AWB) number or order ID associated with your package. You would have received this number in an email confirmation when you placed your order.
- Once you enter your tracking number and hit ‘Track,’ you’ll be directed to a page displaying all the details about your package’s journey. This includes origin, current location, and delivery estimates.
- XpressBees offers a handy feature where you can subscribe to email delivery notifications. By doing this, the system will automatically alert you about any changes to your order status.
Furthermore, there is an alternative courier tracking method, especially for NimbusPost partners. If you’re a NimbusPost partner, you can take advantage of the tracking system, simply following these steps:
- Log in to your NimbusPost seller panel.
- Go to “Shipments” from the left-hand side menu. Here you’ll see all your orders.
- To track a specific shipment, click on “Filters” on the upper right side, select “Lifetime” on the “From Date” option and enter your “Order ID” or “AWB No” on the filter option and click “Apply.”
- You’ll now be able to see all the order details of your shipment.
- Select the AWB no., and your tracking details will be available.
If you face any issues while tracking your package or need further clarification on the tracking events, you can reach out to XpressBees’ customer care or email them. Follow us to the next section to learn more about XpressBees’ incredible customer care service.
XpressBees Customer Care No.
XpressBees understands the importance of clear communication and efficient customer service. Therefore, whether it’s a query about your parcel’s whereabouts or a concern that needs addressing, XpressBees has made it easy for you to reach out to them. Here’s how:
Via Telephone: One of the quickest ways to get in touch with XpressBees is by calling their customer service number. Feel free to call them at +91 (020) 4911 6100. Whether it’s a tracking issue or a general enquiry, their support team is available to help.
Via E-Mail: If you prefer writing out your query in detail, you can reach XpressBees at customercare@xpressbees.com. It’s an effective way to address non-urgent issues or provide feedback.
Via Online Query Form: XpressBees offers an online query form on their official website. It’s an excellent alternative if you’re not keen on making a phone call or writing an email. Just fill in the necessary details, describe your issue or query, and hit submit. The XpressBees customer service team will get back to you as soon as possible.
Different Types of Courier Services Offered by XpressBees
B2C Xpress
Dedicated to making eCommerce operations seamless for both businesses and consumers, XpressBees leverages the collective experience of its leadership in eCommerce. The B2C Xpress service is designed to deliver products efficiently, ensuring maximum customer satisfaction.
Key Features of B2C Xpress
- Robust end-to-end operations that are meticulously tested to maintain reliability.
- Same Day Delivery (SDD) and Next Day Delivery (NDD) options to cater to urgent delivery needs.
- Smart transportation planning and delivery framework that optimizes routes and reduces delivery times.
- Seamless Reverse Logistics ensures an effortless process for returns and exchanges.
- Trusted Delivery Partner for new products, launches, and trial phases.
B2B Xpress
XpressBees B2B Xpress service focuses on providing innovative supply-chain solutions that cater to the unique needs of their clients.
Key Features of B2B Xpress
- Multi-modal transport solutions that optimize deliveries by air, road, or sea.
- SMART transportation planning and delivery framework, providing efficient, reliable services.
- Custom offerings designed to meet the unique requirements of each client.
- Preferred Delivery Partners for new product launches and trial phases.
Cross-border Logistics
XpressBees works to bridge the transportation gap between India and the rest of the world. Their Cross-border Logistics service is a comprehensive solution that simplifies the complexities of international trade.
Key Features of Cross-border Logistics
- Multi-modal transport solutions, including air, surface, and sea.
- Express fulfilment services that ensure timely delivery of international orders.
- Consolidation centres to streamline international shipping.
- Free trade warehousing infrastructures for efficient storage and distribution.
3PL (Third Party Logistics)
XpressBees also offers comprehensive Third-Party Logistics (3PL) services. Through their well-planned, standardised fulfilment centres across the country, they provide complete product fulfilment services for businesses of all scales.
Key Features of 3PL
- Best-in-class fulfilment centres strategically located for efficient distribution.
- Integrated B2B & B2C frameworks for comprehensive logistics management.
- Single integration & orchestration for seamless operations.
- The transactional pricing model provides cost-effective logistics solutions.
- Standardised products and services ensuring consistent quality.
- Custom offerings designed to address unique client needs.
Also Read: Delhivery vs XpressBees: Which is the Better Courier Option?
Conclusion
Whether you are a large eCommerce business seeking to expand your reach or an individual seller looking for quick and efficient delivery, XpressBees is one of the best courier partners in India that you can count on. It firmly ticks all those boxes of being a reliable, efficient, and versatile logistics partner. Ship hassle-freely with XpressBees via NimbusPost, and enjoy an enhanced shipping and post-shipping experience.
FAQs
What time is the last delivery for XpressBees?
7 p.m. on Saturdays or Sundays is the last delivery time of XpressBees.
What does an XpressBees tracking number look like?
An XpressBees tracking number typically consists of 14 or 15 characters. This unique identifier enables the tracking of parcels through the logistics network. An example of an XpressBees tracking number could be something like 141123207226024.
Did Alibaba buy XpressBees?
No, Alibaba has not bought XpressBees. However, Alibaba has significantly invested in the company. In 2017, Alibaba invested $35 million in XpressBees, followed by an additional $10 million investment later. Operated by BusyBees Logistics Solutions, XpressBees has received a total investment of around $65 million from various investors, including Alibaba.
How long does it take for XpressBees to deliver?
XpressBees typically delivers packages within a span of 24-48 hours once they are shipped for domestic orders within India. However, for international orders outside of India, the transit time may vary and could take anywhere from three to seven business days.
Are XpressBees shipping fees expensive?
No, XpressBees is fairly cheap and offers competitive shipping fees in the logistics market. For instance, for a parcel weighing 0.5kg, the approximate cost is ₹23, or ₹39 if Cash on Delivery is opted for. However, these prices can vary based on the size, weight, and destination of the package.
Does XpressBees deliver on Sunday?
Yes, XpressBees provides delivery services on Sundays. The delivery window for Sunday is between 10 am and 7 pm.
Is it safe to send a parcel with XpressBees?
Absolutely, it is safe to send a parcel with XpressBees. Known for its reliability and efficient delivery, XpressBees is a trusted shipping company based in India.
